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Young Engineers Privacy Policy

Young Engineers Hillingdon & South-West Herts

Data & Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the new General Data Protection Regulations 2018).  Under the terms of the GPDR legislation, we are required to explain to you how we will treat any personal and/or private data which we collect form you.

We provide the following services:

  • Holiday camps/worshops based on STEM learning
  • Birthday parties 
  • After school clubs

We operate a website: www.hillingdon.young-engineers.co.uk.  The site is owned by The Decade Group.

We are also known as the data controller.

If for any reason you need to access the information we may store about you or wish to remove the data entirely, please simply email us.

At Young Engineers Hillingdon & South-West Herts we respect the privacy of the children attending the Club and the privacy of their parents or carers, as well as the privacy of our staff. Our aim is to ensure that all those using and working at Young Engineers Hillingdon & South-West Herts can do so with confidence that their personal data is being kept secure.

Our lead person for data protection is Shelina Jiwani (Data Protection Officer, DPO).   The lead person ensures that the Club meets the requirements of the GDPR, liaises with statutory bodies when necessary, and responds to any subject access requests.

Confidentiality
At Young Engineers Hillingdon & South-West Herts we respect confidentiality in the following ways:

  • We will only ever share information with a parent about their own child.
  • Information given by parents to our staff about their child will not be passed on to third parties without permission unless there is a safeguarding issue (as covered in our Safeguarding Policy).
  • Concerns or evidence relating to a child’s safety, will be kept in a confidential file and will not be shared within the Club, except with the designated Child Protection Officer and the manager.
  • Staff only discuss individual children for purposes of planning and group management.
  • Staff are made aware of the importance of confidentiality during their induction process.
  • Issues relating to the employment of staff, whether paid or voluntary, will remain confidential to those making personnel decisions.
  • All personal data is stored securely in a lockable file / on a password protected computer.
  • Students on work placements and volunteers are informed of our Data Protection policy and are required to respect it.

Information that we keep

The items of personal data that we keep about individuals are documented on our personal data spreadsheets.  This is reviewed annually to ensure that any new data types are included.

Children and parents: We hold only the information necessary to provide a childcare service for each child. This includes child registration information, medical information, parent contact information, attendance records, incident and accident records and so forth. Once a child leaves our care we retain only the data required by statutory legislation and industry best practice, and for the prescribed periods of time. Electronic data that is no longer required is deleted and paper records are disposed of securely.

Staff: We keep information about employees in order to meet HMRC requirements, and to comply with all other areas of employment legislation. We retain the information after a member of staff has left our employment for the recommended period of time, then it is deleted or destroyed as necessary.

Sharing information with third parties
We will only share child information with outside agencies on a need-to-know basis and with consent from parents, except in cases relating to safeguarding children, criminal activity, or if required by legally authorised bodies (eg Police, HMRC, etc). If we decide to share information without parental consent, we will record this in the child’s file, clearly stating our reasons.

We will only share relevant information that is accurate and up to date. Our primary commitment is to the safety and well-being of the children in our care.

Some limited personal information is disclosed to authorised third parties we have engaged to process it, as part of the normal running of our business, for example in order to take online bookings, and to manage our payroll and accounts. Any such third parties comply with the strict data protection regulations of the GDPR.

Subject access requests

  • Parents/carers can ask to see the information and records relating to their child, and/or any information that we keep about themselves.
  • Staff and volunteers can ask to see any information that we keep about them.
  • We will make the requested information available as soon as practicable, and will respond to the request within one month at the latest.
  • If our information is found to be incorrect or out of date, we will update it promptly.
  • If any individual about whom we hold data has a complaint about how we have kept their information secure, or how we have responded to a subject access request, they may complain to the Information Commissioner’s Office (ICO).

GDPR
We comply with the requirements of the General Data Protection Regulation (GDPR), regarding obtaining, storing and using personal data.

Collection of Information from Parents/Guardians

We collect personal information about you and your child/children in order to meet your booking request. For example when you book your child into a public course.

We may collect and process the following data about you:-information that you provide by filing in forms on our website or booking form that is then emailed.

  • information provided at the time of subscribing to our email list
  • information provided when you contact us to request further information on our services for example via email, text message or Facebook message.
  • Correspondence from you and your responses to any research surveys sent to you by us.
  • Details of transactions you carry out through our website, over the phone or in person when paying by cash of cheque.
  • Details of your visits to our site including but not limited to traffic data, location data, and other communication data, whether this is required for our own billing purposes or not.

It is our policy that this information is private and confidential. Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information the personal information you provide to us (where required) is stored in a secure location and is accessible only by designated staff. We will use it only for the purposes for which you provide the information under this privacy statement.

We will not sell, rent or trade to third parties any personal information you provide to us, and we will only store it for as long as is necessary to continue providing the required service(s) to you.

Collection of Information from Schools/Organisations

When you book a workshop or other private event with us we may collect the following information:

  • Name and address of school or organisation
  • Name, email address and telephone number of one or more individuals responsible for booking and paying for the event
  • Information on the participants that may include, names, ages, behavioural and medical information

We will not sell, rent or trade to third parties any personal information you provide to us, and we will only store it for as long as is necessary to continue providing the required service(s) to you. We may use the name of your school or organisation on our website and in our communications as an example of one of our customers.

Keeping Clients informed

We would like to tell you by e-mail or other electronic means about our news, products and services which we believe would be of interest to you. If you do not want us to do this, simply do not tick this option during the booking process, or email us at any time and request removal. Please note that by choosing not to tick this box means that we will not be able to tell you about additional benefits and services available to our customers.

We will use the contact details you give us to contact you via phone, email, social media and post, so that we can send you information about your child, our camps/workshops and other relevant news, and also so that we can communicate with you regarding payment of our fees.

We will only share personal information about you or your child with another organisation if we:

  • have a safeguarding concern about your child
  • are required to by government bodies or law enforcement agencies
  • engage a supplier to process data on our behalf (eg to take online bookings, or to issue invoices)
  • have obtained your prior permission.

You have the right to ask to see the data that we have about yourself or your child, and to ask for any errors to be corrected. We will respond to all such requests within one month. You can also ask for the data to be deleted, but note that:

  • we will not be able to continue to care for your child if we do not have sufficient information about them
  • even after your child has left our care, we have a statutory duty to retain some types of data for specific periods of time (eg records of complaints, accidents etc) so can’t delete everything immediately.

If you have a complaint about how we have kept your information secure, or how we have responded to a request to access, update or erase your data, you can refer us to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

The role of our Franchisor

Young Engineers Hillingdon & South-West Herts is a franchise. The Franchisor is the Decade Group.

We do not share your personal information collected as part of the booking process with the franchisor.

All email correspondence between you and YE goes through the IT system of the Franchisor.

We believe data held on the Franchisor systems to be safe, secure, and only available to YE for the purposes listed above. For more information please contact the franchisor direct on: info@youngeng.net

Privacy Policy

This is a Young Engineers (“ESYE”) website. Thank you for examining our privacy statement. The ESYE collects personal data to support its teaching, learning, research, administration, personal development and other functions of ESYE.

If you are only browsing this website or using the Search function, we do not capture data that allows us to identify you individually. This site automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page(s) requested. Although user sessions are tracked, the users remain anonymous.

If you choose to send an application or an e-mail that contains personally identifiable data, for us to process the application or to render you a service, we may share relevant data within Young Engineers global franchise. We may also need to disclose personal data as required by law or a court order. We will NOT share your personal data with non-Government entities, except where such entities have been authorized to carry out specific Government services.

If you have any questions or concerns regarding this Statement, you should first contact ESYE (email: info@youngeng.net).

 Copyright

 © Copyright 2008 The Decade Group – Young Engineers LTD. All rights reserved.

LEGO®, K’NEX® and Engino® are registered trademarks of companies which does not sponsor, authorize or endorse these programs or this website

This Web-site and its contents are subject to copyright protection under the INTERNATIONAL laws of Singapore and, through international treaties, other countries. The copyright in the contents and materials available on this Web-site as a whole is owned by ESYE. However, the copyright in some contents and materials incorporated within this Web-site may be owned by third parties where so indicated.

No part of the contents or materials available on this Web-site may be reproduced, licensed, sold, published, transmitted, modified, adapted, publicly displayed, broadcast (including storage in any medium by electronic means whether or not transiently for any purpose save as permitted herein) without the prior written permission of ESYE. You may view this Web-site and its contents using your Web browser and save an electronic copy, or print out a copy, of parts of this Web site solely for your own information, research or study, provided you (a) do not modify the copy from how it appears in this Web-site; and (b) include the copyright notice “Young Engineers” on such copy.

The ESYE’s logo should never be removed from pages on which they originally appear. The ESYE’s webpages should always appear exactly as posted without variation, unless the prior written approval of ESYE is obtained.

You must not otherwise exercise the copyright in the whole or any part of the contents and materials in this Web-site for any other purpose except as expressly permitted by any applicable law or with ESYE’s prior written consent.

 Trademarks

The logo and name of ESYE or any of its affiliates are trademarks of ESYE or its affiliates. ESYE has policies governing the use of its name, including the names of its school and programs, and its trademarks. The use, reproduction, copying or redistribution of trademarks without the prior written permission of ESYE or its affiliates is prohibited. All other trademarks appearing on this Web-site are the marks of their respective owners. 

 Links from other websites to ESYE website

ESYE supports and encourages good Netiquette. ESYE should be informed of links from external websites. However, ESYE reserves the right to require the removal of any links from external websites to ESYE website. Deep linking to ESYE web pages is prohibited – any links created by the user to ESYE’s website should be text links containing our domain name and which transfer other visitors directly to our homepage. ESYE requires that the contents of its website should not appear within the frames of others, nor be accompanied in any way by third-party material that may create a false or mistaken impression in the mind of the viewer about ESYE’s affiliation or association with or endorsement of the third party site, frame, or material. 

Disclaimer

All the information provided on this website is provided on an “as is” and “as available” basis and you agree that you use such information entirely at your own risk.

ESYE gives no warranty and accepts no responsibility or liability for the accuracy or the completeness of the information and materials contained in this website.  Under no circumstances will ESYE be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from your use of or inability to use this website or any websites linked to it, or from your reliance on the information and material on this website, even if ESYE has been advised of the possibility of such damages in advance.

This website also contains links to other internet sites. Such links are provided as an information service for the users of this website. As ESYE has no control over third party sites, the user hereby acknowledges and agrees that ESYE is not held responsible or liable for any content or material on such sites. In providing such links, ESYE does not in any way, expressly or implicitly, endorse the linked sites or resources or the respective contents thereof. The user further acknowledges and agrees that ESYE shall not be responsible or liable, whether directly or indirectly, for any damages or loss caused or sustained by the user, in connection with any use or reliance on information or material obtained from third party sites.